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What is the Kllivo app?
It is your Kllivo dashboard installed on your phone or computer. You open it from an icon on your home screen, it runs full screen, and it can send you an alert when a new order arrives. It is a web app, so there is nothing to download from an app store.
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Do I need the App Store or Google Play?
No. You add it straight from your browser in under a minute, and it uses almost no storage on your device.
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Which devices and browsers work?
Android phones with Chrome, iPhones and iPads with Safari, and computers with Chrome or Edge. On iPhone and iPad, order alerts need iOS 16.4 or newer and the app added to your home screen first.
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How do order alerts work?
When a customer places an order, Kllivo sends a notification to every device where you turned alerts on. It can show the order total, type and number, and tapping it opens your orders. Alerts usually arrive within a minute of the order.
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Will my staff get alerts too?
Yes, if they have access to orders. Each person turns alerts on from their own device, and staff assigned to a branch only receive alerts for that branch.
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Can I turn alerts off?
Yes. Turn them off in Settings, Notifications, in your phone settings, or by signing out, which stops alerts on that device.
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Does it work without internet?
No. The app shows your live orders, so it needs a connection. Without one you see an offline screen and can try again once you are back online.
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Is it safe?
Alerts are encrypted on their way to your device, and you sign in with the same secure login as the dashboard. The app does not keep a copy of your orders on the device.
Still have questions?
Learn more about running your restaurant from your phone with Kllivo.